Mission & Strategy

Mission Statement

...to achieve profitable growth for Chaucer, its stakeholders and its customers via the excellence of our service, product offering and innovation.

Our Mission

Our business strategy is to generate the expected returns
for our stakeholders by building a global ingredient &
food business supplying the world’s leading food
manufacturers supporting the development of our
customers and our own great brands.



Our Key Value Drivers

Chaucer will continue to leverage and build on its global manufacturing and supply chain platforms to support both local and global food manufacturers with a genuine differential via its scale & reach to it’s competitors.

Chaucer’s expertise and continuous investment in food technology and product innovation will ensure it continues to lead the field in the development of innovative health & wellness ingredients to meet the growing trend towards healthy eating and nutrition.

Chaucer’s verticality of supply provides a real differentiation to strategic customers with regard to our focus on food safety, robust raw material supply and year on year cost competitiveness.

Chaucer’s expertise in the field of agriculture and agronomy underpins our differentiation in the raw material supply chain.

Chaucer’s relationships with major global food groups allows cross selling opportunities across the Group divisions to maximise sales potential. Chaucer is primarily an ingredient business focused on the B2B sector, but has a niche retail business that is demonstrating real growth potential.

The Modern Slavery Act 2015

The Modern Slavery Act 2015 has introduced changes in UK law focused on increasing transparency in supply chains. Specifically, large businesses will be required to disclose the steps they have taken to ensure their business and supply chains are free from modern slavery (that is, slavery, servitude, forced and compulsory labour and human trafficking). “Commercial organisations” (body corporates or partnerships carrying on any part of their business in the UK) that supply goods or services and have a minimum turnover of £36 million will be required to produce a “slavery and human trafficking statement” each financial year. This is a statement of the steps (if any) taken to ensure modern slavery is not taking place in the organisation’s own business and its supply chains (this does not mean the organisation must guarantee the entire supply chain is slavery free). The statement will be approved by the board and signed by a director. The statement will also be published on our website.

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.

We are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same high standards from all of our contractors, suppliers and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.

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